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Taaya FAQs

Hello dear customer, how can we help you?

Have Questions?

Get answer to some common questions

Is there any terms and conditions for a purchase?

  • We provide the exact saree along with one yard of the exact blouse material shown in the product pictures
  • We do not have a policy to check before buying, however we do have a returns policy of upto two days only (including weekends and holidays). Please go through our returns policy for further details.
  • The order once placed will be handed over for delivery and the delivery personnel will contact before reaching you.
  • Please contact 0767175552 for any further clarifications.

What are the delivery charges?

No delivery charges within Sri Lanka. For all other countries there will be an International courier Charge. You can call/message us on +94767175552 or on our Facebook or Instagram pages for further details on International Shipping.

How many days will it take to deliver the package?

Within colombo and suburbs it usually takes around 1-2 working days. For all other areas it would take around 3-4 working days. If a package needs to be delivered urgently (within 24 hours) an additional payment needs to be made. International Shipping will take around 10 working days.

Is the price of the Saree inclusive of the blouse Material?

Yes it is inclusive one yard of the same blouse material shown on the product pictures.

Do you have a shop/store?

No we are an online store only hence no shop.

Is there anyway we could checkout the Saree before purchasing or do you accept returns if we don't like the color etc?

Unfortunately since we are an online store this would not be possible. We allow only pick ups from our workshop for urgent orders. But yes we do have a Returns/Exchange policy so if you are not happy with what you receive or change your mind you can go through our returns policy.

How can I order?

You can make your order here on the website by adding your preferred design to the cart (payment can be made by Cash on Delivery or many other Card and Installment payment options). You can also contact us on Facebook, Instagram and Whatsapp to place your order.

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Exchanges & Returns

Return Process

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General Information

Purchase Conditions

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Corporate Social Responsibility

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Manufacturers and Suppliers Code of Conduct

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Shipping & Delivery

Types of Shipments and Delivery Periods

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Order Tracking

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My Payment Methods

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Payment

Payment Methods

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Pre-authorisation and Charging the Order

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Secure Payments

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Gift Cards

Gift Card Information

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How to Buy

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Not finding the help you need?

(+94) 76 717 5552 - (Monday - Friday) 9 A.M to 4 P.M